Aged care is a dynamic and fast growing industry with great challenges ahead for those who provide care to our elders whether in residential, home-based or hospital care settings.
As employers you face particular challenges including selecting suitable staff, supporting your staff so they can continue to work with a positive attitude and reliably, training and sustaining the skills for good customer service.
You will find our psychology services can provide for the entire lifecycle of your employee from hiring to redployment. This is a one-stop-shop for all your staff needs wiht our Employee Assistance Program, in-house training in all aspects of team work, conflict resolution and customer service.
We can also help you with staff selection - identifying those care staff who are more suited to caring.
Services
This training session provides a basic introduction to a Person Centred Care approach to relating to people with dementia. On completion of the Basic Level participants may wish to complete the Advanced Level.
